mnemosyne systems is happy to announce that billetsys 0.2.0 is out — and this one packs a lot.
Just a month after the initial 0.1.0 release, we’re shipping a feature-heavy update to our open source modern support ticket solution.
What’s new:
- Refreshed UI with new component frameworks
- Light/dark mode
- Custom branding
- Public/private message threads
- Full-text search across tickets and messages
- Cross-references between tickets and articles
- Keyboard shortcuts on tickets
- CSV import for migrating in
- Captcha support for account flows
Still built on Quarkus and PostgreSQL. Still open source.
Release notes: https://github.com/mnemosyne-systems/billetsys/releases/tag/0.2.0
If you are interested in modern support workflows, role-based ticketing, and a clean Open Source foundation based on Quarkus and PostgreSQL for service operations, take a look at billetsys