Last updated: July 12, 2026

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the mnemosyne systems website, documentation, downloadable software, hosted services, support offerings, and related content and features we make available (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

1. Who we are

In these Terms, “mnemosyne systems,” “we,” “us,” and “our” means mnemosyne systems.

2. Eligibility

You may use the Services only if you can form a binding contract under applicable law and your use does not violate any applicable law, regulation, or sanctions restriction.

3. Scope of the Services

Our Services may include:

• public websites, documentation, blogs, and downloads;
• locally run and self-hosted software;
• optional hosted or connected features;
• support, evaluation, and commercial offerings; and
• open source projects that may be provided under separate license terms.

Some Services may be subject to additional terms, order forms, license agreements, or open source licenses. If there is a conflict, the more specific terms control for that Service.

4. Local-first products and data flow

Many mnemosyne systems products are designed to operate locally or in your own environment. For those products, our default approach is:

• no telemetry;
• no collection of your API keys;
• no automatic upload of your prompts, code, files, or model inputs and outputs; and
• no transfer of your data off your machine unless you affirmatively choose an optional connected feature or third-party integration.

If you enable a hosted feature, remote model provider, synchronization feature, support upload, diagnostics upload, or another external integration, data may leave your environment as necessary for that feature to work. You are responsible for reviewing and approving those choices before enabling them.

5. Accounts

Some Services may require an account. You agree to provide accurate information, keep it current, and maintain the security of your credentials. You are responsible for activity that occurs through your account.

You must notify us promptly if you believe your account or credentials have been compromised.

6. Acceptable use

You may not use the Services to:

• violate any law or regulation;
• infringe or misappropriate intellectual property or privacy rights;
• interfere with or disrupt the integrity, security, or performance of the Services;
• attempt to gain unauthorized access to systems, accounts, or data;
• distribute malware, spyware, or other harmful code;
• use the Services to develop or deploy harmful, fraudulent, abusive, or deceptive systems;
• bypass technical restrictions or safety controls; or
• use the Services in any way that could create unreasonable risk of harm to people, property, or critical systems.

7. Your content

You may provide data, prompts, files, code, documentation, feedback, support materials, and other content through the Services (“Your Content”).

You retain ownership of Your Content. You grant us a limited, non-exclusive license to host, process, reproduce, and use Your Content only as needed to provide the Services you request, comply with law, prevent abuse, protect our rights, or enforce our agreements.

For locally run products, we generally do not receive Your Content unless you choose to send it to us or route it to a third party.

You represent and warrant that you have all rights necessary to provide Your Content and to permit the uses described in these Terms.

8. Your responsibilities

You are responsible for:

• your use of the Services and any results you obtain;
• the legality, accuracy, and appropriateness of Your Content;
• maintaining backups and security controls for your systems and data;
• reviewing outputs before relying on them; and
• ensuring you have permission to use any third-party models, APIs, datasets, or services you connect to our software.

9. AI and automation disclaimer

Some Services may include AI-assisted or automated features. Such features may generate inaccurate, incomplete, biased, insecure, or otherwise unsuitable outputs. Outputs may resemble material provided to or generated for other users.

You are solely responsible for reviewing, testing, validating, and approving any output before using it in production, making business decisions, distributing it, or relying on it for legal, compliance, security, medical, financial, or safety-critical purposes.

Unless we expressly agree otherwise in writing, the Services are not designed or intended for use where failure or inaccuracy could reasonably be expected to cause death, bodily injury, environmental harm, or significant property damage.

10. Open source software

Certain software, libraries, models, or components may be distributed under open source or other third-party license terms. Those licenses are separate from these Terms and govern your use of those components.

Nothing in these Terms limits rights granted under an applicable open source license.

11. Third-party services

The Services may interoperate with third-party websites, repositories, model providers, cloud platforms, payment processors, or other services. We do not control those third parties and are not responsible for their services, content, policies, or practices.

If you choose to connect to a third party, your use of that third party is governed by its terms and policies.

12. Fees and payments

Paid Services may be subject to pricing, billing terms, renewal terms, and refund terms presented at purchase or in an order form. You agree to pay all applicable fees, taxes, and charges associated with your use of paid Services.

Unless otherwise stated in writing:

• fees are quoted in U.S. dollars;
• payments are non-refundable once billed; and
• we may change pricing for future billing periods on notice.

13. Intellectual property

The Services, including our software, site design, branding, logos, documentation, text, graphics, and other materials, are owned by mnemosyne systems or our licensors and are protected by intellectual property and other laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal use. No other rights are granted except as expressly stated.

14. Feedback

If you provide suggestions, ideas, feature requests, bug reports, or other feedback, you grant us a non-exclusive, worldwide, perpetual, irrevocable, sublicensable, royalty-free license to use that feedback for any lawful purpose without restriction or compensation to you.

15. Suspension and termination

We may suspend or terminate your access to some or all Services if:

• you violate these Terms;
• your use creates security, legal, or operational risk;
• we are required to do so by law; or
• we discontinue the relevant Service.

You may stop using the Services at any time.

Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnity, dispute provisions, and any payment obligations accrued before termination.

16. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of harmful components, or that any output or content will be accurate, complete, or suitable for your needs.

17. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MNEMOSYNE SYSTEMS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US FOR THE RELEVANT SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) US$100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You will defend, indemnify, and hold harmless mnemosyne systems and its affiliates, officers, directors, employees, contractors, and licensors from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your Content;
• your use of the Services;
• your violation of these Terms; or
• your violation of any law or third-party right.

19. Governing law and disputes

These Terms are governed by the laws of the United States and, to the extent not preempted, the laws of the state or commonwealth in which mnemosyne systems is organized, without regard to conflict of law rules.

Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in that jurisdiction, and each party consents to personal jurisdiction and venue there, except that either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property, confidential information, or security interests.

20. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. Your continued use of the Services after the updated Terms become effective means you accept the revised Terms.

21. Contact us

If you have questions about these Terms, contact us at info@mnemosyne-systems.ai .